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CONTINUOUS IMPROVEMENT CYCLE

By: Ronette Kersting Everyone wants to improve but change is hard.  Implementing changes is even more difficult…many fall short.  Bureaucracy, organizational structure, and even culture can block progress and stall innovation.  The Plan-Do-Check-Act cycle (PDCA) helps break companies out of…

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Everyday Lean…Continuous Flow

By: Ronette Kersting A pet peeve…WAITING (particularly in traffic)!  Waiting is considered one of the “8 Wastes of Lean”.  Lean thinking aims to remove waste.  What is “waste” you may ask?  In Lean, waste is defined as any action or…

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Using A Balanced Scorecard To Manage Performance

By: Susan Walsh, SHRM-SCP Balanced scorecards have been around since the early 1990s with several iterations over the years. A balanced scorecard is often used to manage the strategic objectives of the organization by measuring multiple performance points. This includes…

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Everyday Lean…Chasing Waste

By: Ronette Kersting Lean Six Sigma provides numerous resources and tools to enable everyone to Act Decisively, Actively Listen and Take the Customer’s View. These tools can be used to better understand the problem or understand the customers’ needs. Lean…

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Learning To See…Value Stream Mapping

By: Ronette Kersting WHAT IS VALUE STREAM MAPPING? A visual lean tool that helps analyze and optimize an entire process. It is a method for analyzing the current state and designing a future state for a series of events. It…

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What Tools Are In Your Toolbox?

By: Ronette Kersting Lean tools are utilized across many industries—from manufacturing to engineering to business resources. Whether you are building a physical product or creating a Lean culture, these tools help improve production and efficiency by getting the most out…

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A Deep Dive into Candidate Personas

By: Susan Walsh, SHRM-SCP   What is a candidate persona? A candidate persona is a profile of an ideal candidate that is based on data gathered from the job description, key stakeholders, team members, and other HR recruiting initiatives (examples…

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Best Practices in Employment Branding

By: Susan Walsh, SHRM-SCP   While employment branding may be a reflection of company brand or loosely related to product brand, they are not the same thing.  Employment branding includes messaging about the organization’s purpose, culture, and values.  It helps…

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Is the Answer in the Shiny Box

Growing up, one of my grandmother’s favorite shows was The Price is Right. Throughout the show, contestants are offered an opportunity to trade the prize they have in hand for the unknown prize behind door No. 1, 2 or 3,…

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